Product Quality

What Can You Expect from Product Quality?

All our products are functionally 100% as new. Their physical appearance may vary, and this variation in appearance is what we assess.

Our assessment is as follows:

Grade A: Product functions technically at 100%, product looks good with minimal signs of use.

Grade B: Product functions technically at 100%, there may be slight scratches, dents, or marks present.

Grade C: Product functions technically at 100%, visible scratches, dents, or damages may be present.

Product Images

Due to the extensive range and diversity of our products, all product images are NOT of the actual product but of the original product. All product images are available upon request.

Warranty at e-trend Computers & IT

For all our products, you are entitled to statutory warranty in accordance with European directives. The product must be in good condition upon delivery and, with normal use, function properly for at least 12 months. If a product is received incomplete, damaged, or defective, please contact us.