Privacy Policy

The following privacy policy applies to all site visits, transactions, and agreements with E-trend Computershop. We respect the privacy of visitors to our website and ensure that the personal information you provide to us is treated confidentially. Below you can read how we do this exactly and what personal data we collect from you for which purposes.

**Use of Personal Data**

When using our website, we obtain certain data from you. These can be personal data. We only store and use the personal data that you directly provide to us as part of the service you requested (e.g., via the contact form, placing an order, or creating an account), or when it's clear upon submission that they are provided to us for processing. We will not use your personal data for other purposes unless you have given prior permission or if we are allowed or required to do so under the law or the agreement.

**Purposes of Use**

To provide you with the best service, E-Trend Computershop may need to store your personal data in certain cases. E-Trend Computershop uses your personal data for:
- Providing access to our website if you have created an account yourself.
- Carrying out agreements, transactions, and services.
- Relationship management, including contacting you upon your request.
- Sending the newsletter if you have subscribed to it.

**Description of Personal Data**

For the above purposes, we process the following personal data from you:
- Name, address, and contact information (NAW).
- Delivery address.
- Gender.
- Email address.
- (Mobile) phone number.
- IP address.

**Contact Form and Newsletter**

We offer the possibility to ask questions via a contact form on our webshop, where you are asked to fill in various details to handle your question. The data you send us will be stored for as long as necessary for the nature of the form or the content of your email, to fully answer and handle it.
We offer a newsletter to inform interested parties about our products and/or services. Each newsletter contains a link to unsubscribe. Your name and email address will only be added to the list of subscribers with your explicit permission.

**Retention Periods**

The above data will be kept as long as necessary to provide our service to you, for example, as long as you have not deleted your account. If you have made a purchase without an online account, the maximum retention period is three years after the last purchase to provide you with the best possible service. This depends on the product you purchased and the associated warranty period. Sometimes this maximum retention period will be exceeded, but only if we are legally obliged to do so.

**Confidentiality & Disclosure to Third Parties**

We treat your personal data confidentially. The data you provide to us will not be disclosed to other parties unless this is necessary for the execution of the agreement or if we are allowed or required to do so under the law or the agreement.

**Data Security**

We take security measures to limit misuse and unauthorized access to personal data. We use a TLS connection (SSL) for this purpose.

**Your Legal Rights**

You have the right to access, correct, limit, or delete the personal data that E-Trend Computershop processes about you unless E-Trend Computershop cannot comply with these rights due to a legal obligation. You can send your request for access, correction, limitation, or deletion to However, we would like to verify that this request is from you, and therefore ask you to identify yourself adequately. E-Trend Computershop will respond to your request as soon as possible, but in any case within fourteen working days.

**Changes to this Privacy Statement**

We reserve the right to modify this privacy statement. Changes will be published on our website. It is advisable to consult this policy regularly so that you are aware of any changes.

**Data Protection Authority**

Of course, we are also happy to assist you if you have complaints about the processing of your personal data. Under privacy legislation, you have the right to lodge a complaint with the Data Protection Authority about our processing of your personal data. You can contact the Data Protection Authority for this purpose.

**Contact Details**
E-Trend Computers & IT
Kanaalstraat 223
3531 CH Utrecht