The privacy policy below applies to all site visits, transactions and agreements with E-Refurb. We respect the privacy of visitors to our website and ensure that the personal information you provide is treated confidentially. How exactly we do this, and what personal data we collect from you for what purposes, you can read below.

The use of personal data
When using our website, we obtain certain data from you. This may be personal data. We only store and use the personal data provided directly
by you, in the context of the service you have requested (for example via the contact form, placing an order, or for creating an account), or of which it is clear that they are provided to us for processing. We will not use your personal data for other purposes, unless you have given your prior consent
or we are allowed or required to do so under the law or the agreement.

Purposes of use
In order to provide you with the best possible service, it is necessary that E-Refurb stores your personal data in certain cases. E-Refurb uses your personal data for:
• providing access to our website, if you have created an account yourself;
• the execution of agreements, transactions and services;
• relationship management, including contacting you if you request it;
• sending the newsletter, if you have registered for this.

Description of the personal data
For the aforementioned purposes, we process the following personal data of you:
• name and address details;
• delivery address
• gender;
• e-mail address;
• (mobile) telephone number;
• IP address.

Contact form and newsletter
We offer the possibility to ask questions via our webshop by means of a contact form, where you are asked to fill in various details to handle your question. The data
you send us will be kept for as long as the nature of the form or the content of your e-mail requires for the complete answering and handling thereof.
We offer a newsletter with which we want to inform interested parties about our products and / or services. Each newsletter contains a link with which you can unsubscribe. Your name and
e-mail address will only be added to the list of subscribers with your explicit consent.

Retention periods
The above data will be kept for as long as it is necessary to provide our service to you, for example as long as you have not deleted your account. If you have purchased something without an online account
, the maximum retention period is three years after the last purchase in order to provide you with the best possible service. This depends on the product you have purchased and the associated warranty period. Sometimes this maximum retention period will be exceeded, but only if we are obliged to do so by law.

Confidentiality & disclosure to third parties
We treat your personal data confidentially. We will not provide the information provided by you to other parties, unless this is necessary in the context of the execution of the
agreement or we may or must do this on the basis of the law or the agreement.

Data security
We take security measures to limit misuse of and unauthorized access to personal data. In any case, we use a TLS connection (SSL) for this.

Your legal rights
You have the right to view, correct, limit or delete the personal data that E-Refurb processes about you, unless E-Refurb cannot comply with these rights on the basis of a legal obligation. You can send your request for access, correction, restriction or deletion to However, we would like to establish in advance that this request originates from you and therefore ask you to identify yourself adequately. E-Refurb will then respond to your request as soon as possible, but in any case within fourteen working days.

Changes to this privacy statement
We reserve the right to amend this privacy statement. Changes will be published on our website. It is therefore advisable to
consult this policy regularly, so that you are aware of any changes.

Dutch Data Protection
Authority Of course, we are also happy to help you if you have complaints about the processing of your personal data. On the basis of the privacy legislation, you have the right to file
a complaint with the Dutch Data Protection Authority against our processing of your personal data. You can contact the Dutch Data Protection Authority for this.